Frequently Asked Questions

Do you have cashless services? (TPA Empanelment)

Saifee Hospital has TPA cashless services. We provide services to patients from abroad for :

  • Advanced Reconstructive Surgery
  • Joint Replacement Surgery
  • Bariatric Surgery
  • Neuro Surgery

Saifee Hospital has a tie ups with the following TPA’s:-


  • Family Health Plan Ltd.
  • Health India
  • Star Health & Allied Insurance Co.Ltd
  • ICICI Prudential Life Insurance Co. Ltd
  • Med Save HealthCare (T.P.A) Ltd
  • Vipul Med Corp
  • Future Generali
  • United Health Care
  • Vidal Healthcare Pvt Ltd
  • Bajaj Allianz General Insurance Co Ltd
  • HDFC ERGO
  • MD India Health Care
  • Apollo Munich Health Insurance

Patients are advised to get in touch with TPA Cell on 022-67570111 Ext-407 between 9:30 am. to 5:30 pm.

 

What is the system of payment to doctor?

Doctor’s Professional fee for Twin Sharing, A Class, First Class, Deluxe Class and Royal Suite 52 are negotiable and should be confirmed by the main consultant before admission and communicated to the patient / relative at the time of admission and registration form to be signed by patient accordingly.

Do you have any special surcharge on NRI’s and foreigners?
There is no additional surcharge for NRI’s and foreigners.
Are you affliated with any teaching school?

Saifee Hospital is recognised by :

  • Diplomate of National Board –New Delhi for Post Graduate Programs in Medicine, General Surgery and Imaging
  • College of Physicians and Surgeons for Diploma Programs in Ophthalmology, Diabetes Orthopedics and Imaging.
  • The Hospital is also recognised by The Maharashtra Medical Council as an Accredited Medical Teaching Institute for conducting CME's, Seminars, Workshops and Conferences.

 

Who is responsible for answering patient’s complaint?
  • Sr.Manager, Medical Affairs
  • Business Development Executive
  • Marketing Officer
will be available for clarifying your queries and to solve any problems.
What is your check out time?
Patients are required to leave the ward latest by 12.00 p.m.
Do you accept cheque payments?
All bills are to be paid by Cash / DD / Credit Cards. Cheques shall not be accepted unless approved by management.
Do you have any system for payment in foreign currency?
We help the patient to get their currency converted into Indian Rupees as we are associated with an approved currency agency Al-Travelex Pvt Ltd and they give service on having intimated by Hospital at official rates.
Do you have any senior citizen discount?
Not at present since our charges are already subsidized.
When should an expecting mother register herself?
Pre-registration for maternity cases can be done from 7th month up to the end of 8th months of pregnancy.
How many attendants are permitted to stay with the patient?
One attendant is permitted to stay with the patient in General / Economy / ICU / Twin Sharing Class.
What are the polyclinic timings?
Hospital Polyclinic is multi speciality and functions from 8.30 am to 9.00 pm. We have Consultants from various specialities available around the clock in rotation.
From where can the pending reports can be collected?
Pending investigation reports are to be collected from Central Dispatch Counter on 1st floor, outside lift A & B between 9 am to 9 pm.
Can we know an estimate cost for a surgery?
Patients can get an estimate of the approximate cost at the time of admission from Assistant Manger Medical Administration on Extn 206 / 248.
Does Saifee Hospital have the following departments / or carry out the following treatments?

 

Casualty- Saifee Hospital has a 24 hour working medical service department which is fully equipped with round a clock doctors and nurses.



The Dept of Bariatric Surgery- Bariatric Surgery of Saifee Hospital has been awarded with a Centre of Excellence by the International Society for Bariatric Surgery U.S.A.



Cath Lab- Saifee Hospital Cath lab boasts of the latest state-of –art Cathlab Systems from Siemens- the AXIOM ARTIS ZEE.



Open Heart Surgery / Coronary Artery Bypass Graft- CABG procedures and all other complex Heart operation are performed by expert Cardiac Surgeons.



Kidney Transplant- Kidney Transplant Surgery is done at Saifee Hospital. To date we have carried out 60 surgeries.



Oncology Treatment- Specialized Onco Surgeons and Oncologists are attached to Saifee Hospital to provide the best of cancer treatment for patients.



Executive Health Check Up- Saifee Hospital offers a wide range of health check up packages to cover all age groups and genders and screen those groups which are at risk. The packages are designed as per international guidelines so as to ensure a 100% healthy future – a disease free 21st century.


Click here to view more information on the above departments
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